Review: Andaz 5th Avenue Review: Park Hyatt New York Review: Andaz Wall Street As a Hyatt loyalist, Manhattan offers quite a few options for Hyatt stays, but since it's Manhattan, you'll usually end up paying an arm and a leg. We've accepted this fact and since we are usually traveling over the weekend and only have one night in a hotel, it's a bit easier to deal with the hotel prices. Our favorite Hyatt brands are Andaz and Park Hyatt and New York City offers two Andaz properties and a Park Hyatt, all of which we've stayed at on different visits. The Andaz Wall Street is the third Hyatt property we've tried out in New York and the last of the more aspirational Hyatt properties for us to check out in the city. Admittedly, the Wall Street location puts it quite far out of the way for most non-business travelers, but we were visiting over Fashion Week and Valentine's Day weekend in February, so most hotels were booked out. Incredibly, the weekend we visited happened to be one of the coldest in the past 100+ years, so being really far from anything we needed to see that weekend was extra fun! ;) You'll find the Andaz at the corner of Wall and Water and since you're surrounded by forgettable looking high-rises, it can be tricky to spot from the street. After entering through the revolving door, you'll find yourself in the lobby with the "front desk" to your left. Andaz has a more non-traditional front desk arrangement and employees can often check you in using an iPad rather than needing to be behind a computer. Per usual with Andaz properties, the hotel offers coffee and tea 24/7 in the lobby and there was a large table set up in the rear left side of the lobby where you could help yourself. Since it was so unbelievably cold outside while we were visiting, I definitely had a few cups of tea and hot chocolate throughout our stay. We decided to apply a Diamond Suite Upgrade that was due to expire soon, and when we arrived around 8 AM, we were lucky enough to find that our suite was available. The associate explained that the breakfast hours were from 7 AM to 12 PM at the hotel's restaurant, Dina Rata. Dina Rata can be accessed by taking the stairs from the lobby or from the elevator. Since our room was ready, we made our way up to the 15th floor. The halls were fairly dark and had some unique touches when it came to displaying the room numbers next to each door, which I thought was cool, but there was a humungous stain all over the carpet directly outside of the elevator. In general, the hotel was nice, but you could tell that it's been around for a while.
Despite being assigned a "suite", I found that the room layout was very similar to the Andaz San Diego in which the "bedroom" wasn't fully separated from the "living room", but rather there was just a divider placed in the middle of the room. This was fine for us, since it was just the two of us in the room, but it's definitely a bit misleading to classify the room as a one bedroom suite. That being said, the most major problem I had with the room layout, however, was the bathroom. The bathroom had a similar look to the Andaz 5th Avenue, but unlike the 5th Avenue suite we stayed in, the bathroom was not able to be enclosed at all. There was a shower on the left, a toilet on the right, and the vanity was in the middle. To add insult to injury, the glass door on the shower wasn't even frosted, so anyone else in the room would have a full view into the shower with zero privacy whatsoever. I'm a person who really cares about my privacy in the bathroom and this bathroom was really just not acceptable for me. The entire time, I was very uncomfortable. Other than these issues, the room was quite nice. As usual, I enjoyed the minimalist style and loved that the room was so large, which is hard to come by in Manhattan. The living room had a couch and chairs with a view of the television on the room divider and then there was a desk/console with another television that could be seen from the bed. On the "bedroom" side of the room divider, there was a closet. The views from the room were unmemorable - you're looking at other Wall Street skyscrapers with nothing particularly interesting to catch your eye.
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Review: Andaz 5th Avenue Review: Park Hyatt New York Review: Andaz Wall Street As a Hyatt loyalist, Manhattan offers quite a few options for Hyatt stays, but since it's Manhattan, you'll usually end up paying an arm and a leg. We've accepted this fact and since we are usually traveling over the weekend and only have one night in a hotel, it's a bit easier to deal with the hotel prices. Our favorite Hyatt brands are Andaz and Park Hyatt and New York City offers two Andaz properties and a Park Hyatt, all of which we've stayed at on different visits. The Park Hyatt is Hyatt's newest property in New York City and it's absolutely stunning. Like the Andaz 5th Avenue, the location is excellent and it's right by Central Park and also convenient to several subway lines, etc. The Park Hyatt is located on W 57th St between 6th and 7th Avenues. The Park Hyatt New York is a category 7 property, which is the highest category designation Hyatt has. As such, a standard room can be booked for 30,000 Hyatt points (if there is points availability to be found) and will usually set you back between $600 and $700 a night. I had a free Hyatt night available after being approved for the Hyatt Visa earlier in the year, so we decided to use that for this stay, which was an excellent value. As usual on our New York trips, we arrived at the hotel early Saturday morning after taking a red-eye from San Francisco. We took an Uber from JFK and arrived at the hotel around 7:15 AM. The bellmen who greeted us were friendly and offered to take our bags. We were directed inside where we were met by another employee who asked for the name on our reservation and directed us upstairs to the main lobby for check-in. The elevator to the hotel lobby is to the left when entering the building and the lobby is located on the third floor. You'll pass the hotel's restaurant and bar on the way to the front desk and I loved the modern and artistic decor throughout the common areas of the hotel. We proceeded up to the lobby where we were promptly checked in by a friendly associate and given the keys to our room, which was such a wonderful thing to hear after our prior experience at the Andaz 5th Avenue a few months prior. We were also proactively offered late check out, which is one of my favorite perks of Diamond status given that we take a lot of weekend trips where we land Saturday morning and fly home on Sunday night. Our room was located on the 15th floor of the hotel, so we grabbed our bags and headed upstairs to get settled in. True to Park Hyatt's style, the hallways were full of wood paneling and were somewhat dark, but still very comfortable and rich looking. We had heard so many good things about this hotel and were so excited to finally be checking it out. Park Hyatt is our favorite of Hyatt's brands and we love the minimal but comfortable design of most properties. The Park Hyatt New York definitely did not disappoint. The room was large by New York standards and offered a wonderfully large bathroom. Immediately upon entering the room, you'll notice a very nice cabinet directly across from the door, which houses the minibar and coffee/tea setup. The minibar has a huge selection of snacks and drinks and the attention to detail is incredible. You can find everything from Krug champagne to fancy sweets and chips and the water bottles throughout the room are even Park Hyatt branded with wonderful NYC vignettes. There are closets to the right of the door and next to the minibar and the bedroom was on the right side. The bathroom is to the left.
The bedroom had a king bed, a chair (which I really wanted to take home with me) and a desk. I loved the personalized details throughout the room (which Park Hyatt usually does very well), such as the welcome message on the television and on the iPad, which can be used to control things throughout the room and do things like ordering room service if needed. As with many of Hyatt's higher end properties, controls for all aspects of the room, such as drapes and lighting were located next to the bed. Review: Andaz 5th Avenue Review: Park Hyatt New York Review: Andaz Wall Street As a Hyatt loyalist, Manhattan offers quite a few options for Hyatt stays, but since it's Manhattan, you'll usually end up paying an arm and a leg. We've accepted this fact and since we are usually traveling over the weekend and only have one night in a hotel, it's a bit easier to deal with the hotel prices. Our favorite Hyatt brands are Andaz and Park Hyatt and New York City offers two Andaz properties and a Park Hyatt, all of which we've stayed at on different visits. First up is the Andaz 5th Avenue. The Andaz 5th offers one of the best locations out of the three and it's usually a bit more affordable than the Park Hyatt. The Andaz 5th is located across the street from the New York Public Library, right by Bryant Park and is on the corner of 5th and E 41st St. We visited in 2015 and arrived on a Saturday morning around 9AM as we usually do when we take a Friday night red-eye. We certainly don't expect for rooms to always be ready when arriving early in the morning, but I find that they usually are, which I believe is in large part due to my Hyatt Diamond status. For this stay, I had applied a Diamond Suite Upgrade, because why not? So we were looking forward to spending some time relaxing in the room during the stay. On this particular morning, we were told that our suite was not yet available, but we were promised that it should be ready very shortly and they would give us a call when it was. This was no problem, so we stored our luggage and headed out to find breakfast and wander around Central Park. About two hours later, around 11AM, we got a call from the hotel manager saying that the previous guest was also a Diamond guest who had requested late check out, which meant the room wouldn't be available until well after 4PM. This really ticked me off, since it would mean we would have to spend the entire day without a shower or the chance to freshen up in the room. I was also quite upset because the person who checked us in had no clue this was the case and had told us our room would be ready shortly. At this point, there was nothing I could do, so we spent the day seeing friends, etc.
We headed back to the hotel around 4:30, figuring that the room should be available and hoping it was so that we could get ready to meet friends for dinner. By 5:30, the room still wasn't ready and I was extremely upset. Finally, we were offered another room to use to shower while our suite was still being prepared, since we were going to be late for dinner. This was nice, but honestly, it should have been offered WAY earlier than it was. By now, not one single person had apologized for the inconvenience or even seemed remotely apologetic for the shitty situation, which was disappointing. I was nearly ready to give up on the suite upgrade, but each time I brought it up, someone kept saying the suite was "nearly ready". We had confirmed the upgrade two months before our stay, so there was really no excuse for how badly the situation went. Our room was finally ready around 6:15, which was completely ridiculous. I'm not sure why it took so long to clean a room at 4PM when they knew guests were waiting, but after the service we had seen so far in the hotel, we weren't shocked. The first room we were given to use while our suite was being prepared was an Andaz King room. There was an odd glass "closet" and minibar immediately when you walked into the room and as at all Andaz properties, the minibar offered complimentary non-alcoholic drinks and snacks. The bed was comfortable and clean looking and there was a desk at the far end of the room with a love seat sort of chair in the other corner of the room. I really liked the high ceilings and the minimal neutral decor. The aesthetic actually seemed more like a Park Hyatt than an Andaz, which I really liked. Back in March, I wrote about how to book partner award flights on Etihad Airways. We originally booked First Apartments both to Abu Dhabi from London and from Abu Dhabi back to London over the Thanksgiving holiday, but unfortunately, the airplane for our flight from London was switched from an A380 (which has First Apartments) to an A340 (which has Etihad's standard First Class). The airplane switch was somewhat devastating, but at least we will still experience the Apartments on our way home. We planned a whirlwind luxury long weekend in Dubai around these flights and I'll be covering all the details in upcoming posts. Review: British Airways Club World SFO - LHR Review: LHR Etihad Airways First & Business Class Lounge Review: Etihad Airways First Class LHR - AUH Review: Park Hyatt Dubai Review: Afternoon Tea at At.mosphere Burj Khalifa Review: Burj al Arab Part I: One Bedroom Suite Review: Burj al Arab Part II: Grounds and Amenities Review: AUH Etihad Airways Premium Lounge Review: Etihad Airways First Apartments AUH - LHR We arrived at the Park Hyatt Dubai at around 10 AM after a slightly disastrous chauffeur ride from Abu Dhabi following our Etihad First Class flight from London. The Park Hyatt Dubai is definitely tucked away and a bit tricky to find, since it's located in the Dubai Creek area, which is about 20-30 minutes away from downtown Dubai. However, it's very convenient if you fly in to DXB because it's located about 10 minutes away. I was ok with the fact that the hotel was located away from downtown because the area was very quiet (aside from an incident that I'll get into later and the fact that the Red Bull Flugtag was taking place across the creek on our second day) and beautiful. I can say without a doubt that the Park Hyatt Dubai is one of the most beautiful places I have ever stayed. It's beautifully designed with amazing Arabian design accents throughout, which I was completely in love with. There is also beautiful tile work and wood accents throughout the hotel's design and it was really incredibly gorgeous. We pulled up to the hotel and beelined straight for the front desk. It was definitely early in the morning and I didn't expect that our room was available, but I was so mad about our ridiculous chauffeur ride, I was hoping we could get in to our room ASAP since we had a lot we wanted to do that day. I had booked a Park King room, which came to 1,030 AED, (about $280) and was honestly a bit on the pricy side for me, but I applied one of my Diamond Suite Upgrades, so I figured it would be worth it. When we arrived, we were told we had been upgraded to a Park Terrace Suite, but the room would not be ready for another 15 minutes. One of the front desk associates escorted us down a hallway to The Lounge, which is a small cafe serving breakfast and light snacks throughout the day with a large seating area where we could wait for our room to be ready. They knew I was a bit upset upon our arrival and offered complimentary breakfast or drinks, but we weren't hungry or thirsty, so we just sat and waited. After about 30 minutes, someone came back and told us our room was available, so we were able to go to our room quite early, which was definitely appreciated.
The Park Hyatt Dubai is extremely spread out and honestly, very confusing to navigate. The hotel stretches across two wings which radiate out in opposite directions from the lobby. When walking to your room, you'll pass through multiple wings, which are connected by glass enclosed walkways and will likely either need to go up or down in the elevator to get to your floor. Because we had a Terrace Suite, our room was located on the ground floor, which meant we needed to take the elevator down to the ground floor from the lobby level. We found room 2108, which was located at the very end of the hallway at one of the farthest points of the hotel property. Review: American Airlines Business Class LAX - PVG Review: PVG Cathay Pacific Lounge Review: Dragonair Business Class PVG - HKG Review: Andaz Xintiandi Shanghai Review: Grand Hyatt Shanghai Review: Hyatt Regency Suzhou Suzhou is a small town (by China standards) of about 5 million people located about 60 miles outside of Shanghai. I spend a lot of time in the area for work and have stayed at the Hyatt Regency Suzhou more times than I can count. The Hyatt Regency is a quite new hotel and just opened about 15 months ago. The hotel is located in the Suzhou Industrial Park and is adjacent to Times Square Station. Upon arriving at the hotel, you'll be greeted by hotel employees and led inside. Once inside, you can turn left to find the concierge desk and then continue to the right past that to find the front desk. You'll immediately notice the hotel's 29 story atrium, which is a striking feature of the hotel. It even has "stars" at the very top of the atrium at night. Located next to the lobby is The Atrium, which serves as a seating area/bar area for after work gatherings. It's full of chairs and couches and you can order from a small snack menu as well. The Market Cafe is found on the second floor, just above The Atrium and serves breakfast in the mornings for hotel guests. Breakfast consists of a large buffet area with breads, pastries, pancakes, salads, sushi, meats, eggs, juices, and a ton of other items. You'll find a significant number of staff members in this restaurant ready to help with anything you might need and there's almost never a line in the morning to be seated. Also located on the second floor is Hua Chi 88, a Chinese restaurant offering authentic Suzhou cuisine, but one I have yet to try.
Located on the third floor above the Market Cafe is The Fireplace. The Fireplace offers a selection of local and international menu items and it's where I eat most of my dinners when I am visiting Suzhou. Usually I am too tired or it's too late to leave the hotel, so I'll grab something here. The food is excellent and the service is spot on as well. Since I have stayed in this hotel many times, I have stayed in a Deluxe King Room, a Twin Room, and a Regency Suite. The Deluxe King and Twin rooms are nearly identical and I've found little to no variation among the rooms other than sometimes the bathroom is on the left and sometimes it's on the right. You'll take the elevators up to your room and head either left or right around the open air atrium to your room. I always notice that the carpet in the halls is very thick, which makes it a bit difficult to roll your suitcase along, but at least there's not usually any noise from the atrium. |
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